How to Update Missing KYC Details in UAN Account (2025)

Your Universal Account Number (UAN) is your key to accessing various Employee Provident Fund (EPF) services in India. However, to utilize these services fully, you need to complete your Know Your Customer (KYC) verification. Many UAN holders face issues with incomplete or missing KYC details, which can prevent them from accessing important EPF benefits and services.

This comprehensive guide will walk you through the entire process of updating your missing KYC details in your UAN account, ensuring you can access all EPF services without any hindrance.

Why is KYC Important for Your UAN Account?

Before diving into the update process, let’s understand why KYC verification is crucial for your UAN account:

1. Seamless Access: Verified KYC enables you to access all EPFO services online without visiting physical offices.
2. Faster Claim Processing: KYC-verified accounts experience faster processing of EPF withdrawal and transfer claims.
3. Online Passbook: Access your EPF passbook online to track your contributions and growth.
4. E-Nomination Facility: Complete e-nominations for your EPF account online.
5. Direct Communication: Receive important updates and notifications directly from EPFO.

What KYC Documents Are Required for UAN Verification?

The EPFO requires the following documents for KYC verification:

• Aadhaar Card (preferred primary document)
• PAN Card
• Bank Account Details (with IFSC code)
• Passport
• Driving License
• Voter ID
• Ration Card

While all these documents can be used for KYC verification, Aadhaar is preferred as it enables you to access additional online services through e-KYC.

Step-by-Step Guide to Update Missing KYC Details in UAN Account

Step 1: Access the EPFO Member Portal

1. Open your web browser and navigate to the official EPFO Member Portal:
2. If you’re accessing this portal for the first time, you’ll need to register first. Click on “Activate UAN” and follow the registration process.
3. If you’re already registered, click on “Login” in the top right corner.

Step 2: Log in to Your UAN Account

1. Enter your UAN number.
2. Enter your password.
3. Enter the captcha code displayed on the screen.
4. Click on “Sign In” to access your account.

Step 3: Navigate to KYC Section

1. Once logged in, you’ll see the UAN Member Portal dashboard.
2. Look for the “Manage” tab at the top of the page.
3. From the dropdown menu, select “KYC” to access the KYC section.

Step 4: Check Your Current KYC Status

1. In the KYC section, you’ll see the current status of your KYC documents.
2. Documents marked as “Verified” have already been approved.
3. Documents marked as “Pending” are awaiting verification.
4. Missing documents will not be listed at all.

Step 5: Update Missing KYC Documents

1. Click on “Add KYC Document” or similar option (may vary slightly based on portal updates).
2. Select the document type you want to add from the dropdown menu (Aadhaar, PAN, Bank Account, etc.).
3. Enter the document number carefully:
   • For Aadhaar: Enter your 12-digit Aadhaar number
   • For PAN: Enter your 10-character PAN number
   • For Bank Account: Enter your account number and IFSC code
   • For other documents: Enter the respective document numbers
4. Enter your name exactly as it appears on the selected document.
5. Click on “Save” to submit the document for verification.

Step 6: Upload Supporting Documents (If Required)

Some UAN portals may require you to upload scanned copies of your documents:

1. Click on “Upload Documents” if this option is available.
2. Select the document type from the dropdown menu.
3. Click on “Choose File” to select the scanned copy from your device.
4. Ensure the document is:
   • Clearly visible
   • In JPG, JPEG, or PDF format
   • Not exceeding 300 KB in size
5. Click on “Upload” to submit the document.

Step 7: Wait for Verification

1. After submission, your document status will change to “Pending”.
2. The verification process usually takes 1-7 working days.
3. Your employer may need to verify the document first before EPFO approval.
4. You can check the status by logging into your UAN account regularly.

Step 8: Check Verification Status

1. Log in to your UAN account after a few days.
2. Navigate to the KYC section again.
3. Check if your document status has changed from “Pending” to “Verified”.
4. If verified, your KYC update is complete for that particular document.

Step 9: Link Aadhaar for e-KYC (Recommended)

For enhanced security and additional services, linking your Aadhaar for e-KYC is recommended:

1. In the KYC section, look for “Aadhaar e-KYC” or similar option.
2. Click on this option to initiate the e-KYC process.
3. Enter your Aadhaar number and verify using the OTP sent to your registered mobile number.
4. Complete the authentication process to link your Aadhaar through e-KYC.

Common Issues and Troubleshooting

Issue 1: Name Mismatch

If your name in the UAN record doesn’t match exactly with your KYC document, verification may fail.

Solution:

1. First, try updating your name in the UAN portal to match your Aadhaar or other KYC documents.
2. If that doesn’t work, you may need to approach your employer’s HR department to update your name in the EPFO records.
3. In some cases, you might need to visit the nearest EPFO office with supporting documents.

Issue 2: Document Rejection

Sometimes, your KYC document may be rejected during verification.

Solution:

1. Check the reason for rejection in your UAN dashboard.
2. Common reasons include blurry uploads, incorrect document numbers, or name mismatches.
3. Correct the issue and resubmit the document.

Issue 3: Unable to Login

If you’re unable to log in to your UAN account:

Solution:

1. Use the “Forgot Password” option to reset your password.
2. Ensure you’re entering the correct UAN number.
3. If you don’t remember your UAN, check your salary slip or ask your HR department.
4. If problems persist, contact the EPFO helpdesk at 1800 118 005.

Issue 4: Technical Errors

You might encounter technical errors while updating KYC details.

Solution:

1. Try using a different browser or clearing your browser cache.
2. Attempt the process during non-peak hours.
3. Check if the EPFO portal is undergoing maintenance.
4. Wait for a few hours and try again.

Best Practices for UAN KYC Update

1. Keep Documents Ready: Have all your KYC documents handy before starting the process.
2. Double-Check Details: Verify all information before submission to avoid rejection.
3. Use Aadhaar: Prioritize Aadhaar for KYC as it enables additional online services.
4. Maintain Consistent Information: Ensure your name and other details are consistent across all documents.
5. Regular Monitoring: Check your UAN account regularly to track verification status.
6. Update Contact Information: Keep your mobile number and email address updated for communication.

Benefits After Completing KYC Verification

Once your KYC verification is complete, you can enjoy these benefits:

1. Online Withdrawal: Submit EPF withdrawal claims online without employer intervention.
2. Quick Transfers: Transfer your EPF account when changing jobs with minimal paperwork.
3. Digital Passbook: Access your EPF passbook online to track contributions and interest.
4. Online Updates: Update personal details like address and contact information online.
5. e-Nomination: Submit and update your nominees online for EPF benefits.
6. SMS Alerts: Receive SMS notifications for contributions and important updates.

Conclusion

Updating your missing KYC details in your UAN account is a crucial step toward accessing all EPF services seamlessly. By following this comprehensive guide, you can complete the process efficiently and ensure your EPF account is fully functional. Remember that a verified KYC not only simplifies your EPF-related transactions but also enhances the security of your retirement savings.

The process might seem a bit complex initially, but once completed, it saves you from the hassle of visiting EPFO offices physically and enables you to manage your EPF account entirely online. Make sure to keep your KYC documents updated to avoid any disruptions in accessing your EPF benefits.

FAQs About Updating KYC Details in UAN Account

Q1: How long does it take for KYC verification after submission?

A: Typically, KYC verification takes 1-7 working days, depending on the workload at the EPFO and your employer’s verification process.

Q2: Can I update multiple KYC documents at once?

A: Yes, you can submit multiple KYC documents simultaneously. However, each document will be verified separately.

Q3: Is Aadhaar mandatory for UAN KYC verification?

A: While Aadhaar is preferred and provides additional benefits like e-KYC, it is not mandatory. You can also use other documents like PAN, passport, or driving license.

Q4: What should I do if my employer is not verifying my KYC documents?

A: Speak with your HR department first. If the issue persists, you can approach the nearest EPFO office with your employment details and KYC documents.

Q5: How can I check if my KYC is verified?

A: Log in to your UAN account, go to the KYC section, and check the status of your documents. Verified documents will be marked as “Verified.”

Q6: Can I update my KYC details using the UMANG app?

A: Yes, the UMANG (Unified Mobile Application for New-age Governance) app allows you to update your KYC details for your UAN account.

Q7: What happens if I don’t update my KYC details?

A: Without verified KYC, you may face difficulties in accessing online EPF services, including withdrawals, transfers, and viewing your passbook online.

Q8: Can I update my KYC details after leaving my job?

A: Yes, you can update your KYC details even after leaving your job as long as you have your UAN number and login credentials.

Q9: Is there any fee for updating KYC details in UAN?

A: No, updating KYC details in your UAN account is completely free of cost.

Q10: How often should I update my KYC details?

A: You need to update your KYC details only when there’s a change in your personal information or when additional documents are required. Once verified, your KYC remains valid unless there are changes in your personal details.